Staff MFA (Multi-Factor Authentication)

There are a number of options to verify your account, we’ve listed these below:

Authenticator app

• A simple Google app for Android and iOS that gives you a verification code for your account even if you aren’t connected to the internet.
• Doesn’t need your full account to be added to your phone.

Google Prompts on your phone

• Displays a full screen notification on your smartphone asking you to confirm if you are trying to sign in to your Google account.
• If you’ve added your work account to your phone this will be the default option.

Here is a video on how to set up Google MFA.

1. Go to your Google Account: Open your web browser and go to myaccount.google.com. You may need to sign in.


2. Navigate to Security: In the navigation panel on the left, select Security.
3. Find "How you sign in to Google": Under this section, click on 2-Step Verification.
4. Get Started: Click the Get Started button.
5. Verify your identity: Google may ask you to re-enter your password to confirm it's you.

Once you've completed these initial steps, you'll be presented with various options for your second verification step.

This method uses an app on your smartphone to generate time-based one-time passwords (TOTP) that change every 30-60 seconds. These codes work even without an internet connection or mobile service.

1. Download the Google Authenticator app:

   
   
   • For Android: Search for "Google Authenticator" in the Google Play Store.
   • For iPhone: Search for "Google Authenticator" in the Apple App Store.
   • Install the app on your mobile device.

2. Choose "Authenticator app" on the Google 2-Step Verification setup screen: After completing the general setup steps (above), select this option.

3. Choose your phone type: Select "Android" or "iPhone" and click Next.

4. Scan the QR code: A QR code will appear on your computer screen.

   • Open the Google Authenticator app on your phone.
   • If it's your first time using it, tap Get Started.
   • Tap the + icon (usually at the bottom right) to add an account.
   • Select Scan a QR code.
   • Point your phone's camera at the QR code on your computer screen. The app will automatically detect and add your Google account.
   • (Alternatively, if you can't scan the QR code, you might see an option to "Enter a setup key" or "manual entry." Choose this, and then manually enter the provided code into the Authenticator app.)

5. Enter the verification code: Once the account is added in the Authenticator app, a 6-digit code will be displayed.

   • Enter this code into the field on your computer screen.
   • Click Verify or Next.

6. Confirm and Turn On: Follow any final on-screen prompts to confirm the setup and Turn On 2-Step Verification.

Important Notes for Authenticator App Method:

• The codes are time-sensitive, so enter them quickly before they expire.
• If you get a new phone, you'll need to transfer your Authenticator codes to the new device. Google Authenticator now allows you to sync codes to your Google Account, which makes transferring easier.