Forgotten Password

Kim Ford

Last Update 2 months ago

If you have forgotten your password, you can use our Self-Service Password Reset tool:



  1. Click this link here
  2. Sign in with your College email address and enter the characters in the picture or audio then hit ‘Next’.
  3. You will now have a choice of contact method to use for verification as shown below
  4. Choose your preferred method and enter the verification code given.
  5. After entering the code, and clicking ‘Next’, you will need to enter a new password and again for confirmation. Please refer to the minimum and recommended requirements when entering in your new password.
  6. Once changed, this will automatically change your password for WIFI access, Focus, Studio and Google Workspace Apps (Gmail, Classroom) ect.
Please note: It will email your personal email address or mobile number that we have on record for you. If either of these have been changed, please contact [email protected] and [email protected] so we can update these for you.

Click here for instruction guide on how to do this.

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